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Re Review for Poor Reliability and Service
After using Dcci delivery since December i have noticed a huge drop in Professionalism and Service. After dealing with Martin and his company i am very dissapointed at the service that has diminished as Dcci gets more customers. Theres no reason i should have to wait for someone that never shows up after talking to me on the phone just 30 minutes ago and letting me know he’ll be there in a second always giving you reports on where hes at. That dosent mean i deserve as a patient to be given excuses and being told the reason i didnt call back because i was “embarrased”. The last situation was just ridiculous though. After waiting a week for a certain medicine Wednesday comes around and Martin lets me know that around 3 he will have the new medicine and too call him back. After calling him and knowing ive been waiting he lets me know he’s in palos verdes and will be in my area very soon. Well i never get a call back and my calls were ignored ever since leaving me to wait. This is beyond disrespectful and waste of that time i spent waiting for a week to be ignored. As delivery service rises in demand surely the opposite happens in Service and will make sure to detour friends from this service out of unreliability . -Ashton
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